Whats Next?

What’s your approach to sustaining and amplifying practices?

We handle the responsibility of managing your membership billing, patient communication, regulatory compliance, and practice growth strategy so you can focus on what matters most.

Even the most successful concierge physician will experience attrition each year, making ongoing outreach to current patients as vital as continually reaching out to attract new patients. From ensuring that membership fees are expertly managed and promptly deposited, to enhancing your online presence, we can help keep your practice running smoothly.

Operations support

Serving as an integral member of your staff, Specialdocs will support your team by managing time-intensive but vital tasks behind the scenes.

  • Membership billing

    Membership billing

    We handle your “rolling” renewals every two weeks throughout the year, with personalized cover letters and invoices; process your membership fees, collections, and deposits; and reach out to non-responders.

  • iMED Portal access

    iMED Portal access

    iMED (which stands for Immediate Membership Enrollment Data) provides ongoing access to our exclusive web-based portal for real-time enrollment and billing data and financial projections.

  • Patient communication services

    Patient communication services

    We promptly answer all patient inquiries that come in via your website, and provide them with a full package of materials highlighting the benefits of your specific practice.

  • Newly enrolled patient outreach

    Newly enrolled patient outreach

    We provide a warm welcome to your new patients with a packet that includes a personalized cover letter and details about your practice.

Marketing and communications

The power of your brand is steeped in your good name and stellar reputation. Let us help keep you in the forefront with key communications resources.

  • Marketing materials

    Marketing materials

    We orchestrate reprinting of brochures, stationery, envelopes, and business cards.

  • Personalized quarterly newsletters

    Personalized quarterly newsletters

    We create the content and operate the fulfillment of the newsletters.

  • Website updates

    Website updates

    Your customized site will be continuously updated with new features, ongoing additions to the medical library, maintenance, and web hosting.

  • Online presence

    Online presence

    We help manage your online reputation, and offer a search engine optimization program to enhance your online visibility.

Regulatory guidance and strategy

In an industry where change is the new status quo, understanding how to protect and sustain your practice is essential.

  • Legal counsel

    Legal counsel

    We regularly communicate with the nation’s leading concierge medicine legal counselors on the latest regulations.

  • Physician advisory board

    Physician advisory board

    Access to the Specialdocs Physician Advisory Board and our Chief Medical Advisor.

  • Ongoing consulting

    Ongoing consulting

    Continual consultation with client services and marketing specialists.

  • Group purchasing

    Group purchasing

    Continue to access the advantage of Specialdocs’ growing physician network with cost savings on supplies, insurance, employee benefits, and other services.

I get that Specialdocs is committed to my success. What’s the next step?

Let’s start a conversation to see how we can best partner with you and your practice.